📄  Privacy Policy – GM Associate

This Privacy Policy explains how GM Associate, a professional business solutions provider, collects, uses, maintains, and discloses information received from clients and users of our services. GM Associate is fully committed to protecting your privacy.

1. Information Collection and Sources

We collect various types of information from clients when they inquire about or engage with our services.

A. Personal Identification Information

This includes information that can identify an individual or business.

• Contact Details: Name, email address (gmenterprises3950@gmail.com), phone number (+94 777540592), and physical address (97/A, Udugaha, Walpola, Ruggahawila, Sri Lanka).

• Business Details: Information about small and medium-sized business operations required for administrative, financial, and consulting services.

B. Financial and Operational Data

Data necessary to perform our core services.

• Financial Records: Needed for Bookkeeping, Invoicing Support, Bank Project Reports, and Financial Reports. This may include transaction details, bank account information, revenue data, and expense records.

• Operational Details: Information relevant to Business Consultation and strategic planning.

C. Digital Assets and Data

Information provided for the purpose of digital services.

• Digital Content: Assets used for Social Media Management, Web Development, Photo Editing, and Video Creation. This may include access credentials (when required) and content files.

2. How We Use Collected Information

GM Associate uses client information for:

• Service Delivery: To provide accurate, timely, and cost-effective business support services.

• Performance Improvement: To help businesses operate efficiently, make informed decisions, and grow confidently.

• Communication: To respond to inquiries, service updates, and support requests via phone, WhatsApp, or email.

• Legal & Compliance: To maintain accuracy and comply with financial reporting and legal requirements.

3. Data Protection and Security

We implement appropriate data collection, storage, and security measures to protect your information.

• Confidentiality: All client information is handled with strict confidentiality.

• Access Control: Only authorized employees or contractors who need the information to perform their duties can access client data.

4. Sharing and Disclosure of Personal Information

GM Associate does not sell, trade, or rent personal identification information.

• Trusted Third Parties: We may share aggregated, non-identifiable demographic information with partners or affiliates.

• Service Partners: With your explicit consent, certain details may be shared with qualified third-party vendors (e.g., for Web Development) who are bound by confidentiality agreements.

• Legal Necessity: Information may be disclosed if required by law, court order, or to protect the rights of GM Associate or others.

5. Data Retention

We retain client data only as long as necessary to:

• Provide requested services

• Maintain accurate financial records

• Comply with legal obligations

• Resolve disputes

6. Your Rights

Clients have the right to:

• Access: Request copies of the personal data we hold.

• Correction: Request corrections or updates to inaccurate or incomplete information.

• Withdraw Consent: Withdraw consent for data processing (if applicable), unless restricted by legal obligations.

7. Changes to This Privacy Policy

GM Associate reserves the right to update this Privacy Policy at any time. Clients are encouraged to review the policy periodically to stay informed of any changes.

8. Acceptance of This Policy

By using GM Associate’s services, you acknowledge and accept the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

Contact Us

If you have any questions about this Privacy Policy or your dealings with us, please contact:

Email: gmenterprises3950@gmail.com
Phone/WhatsApp: +94 777540592