📄 Terms and Conditions – GM Associate

These Terms and Conditions (“Terms”) govern your use of the services provided by GM Associate (“we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

1. Service Overview

GM Associate provides professional business support solutions, including but not limited to:

• Bookkeeping & Accounting Support

• Invoicing Support

• Financial Reporting & Bank Project Reports

• Business Consultation

• Social Media Management

• Web Development

• Photo Editing & Video Creation

These Terms apply to all services offered directly by GM Associate.

2. Client Responsibilities

Clients agree to:

• Provide accurate, complete, and truthful information required for service delivery.

• Supply necessary documents, financial records, or digital assets on time.

• Ensure that all materials provided to GM Associate do not violate copyright, privacy, or legal standards.

• Maintain the confidentiality of any login credentials shared for specific services.

3. Service Delivery and Timelines

• Service timelines will be communicated based on project requirements.

• Delays caused by incomplete or late submission of required documents are not the responsibility of GM Associate.

• GM Associate reserves the right to adjust timelines for large or complex projects.

4. Payments and Fees

• Service fees must be paid as agreed upon before work begins or as per the issued invoice.

• Payments are non-refundable once service work has commenced, except in exceptional circumstances agreed upon by both parties.

• Late payments may result in paused services until full payment is received.

5. Confidentiality

• GM Associate maintains strict confidentiality of all client information, financial data, and business materials.

• Information will not be shared with third parties unless required for service delivery or legally necessary.

• Clients are responsible for ensuring any shared access or credentials do not violate their company policies.

6. Use of Third-Party Services

Some services (e.g., web development, digital marketing) may require collaboration with trusted third-party vendors.

• Clients will be informed before engaging third-party service providers.

• GM Associate is not responsible for issues arising directly from third-party platforms but will assist in resolving concerns where possible.

7. Intellectual Property

• All custom-created content (e.g., designs, reports, edited media) becomes the client’s property once payment is fully completed.

• GM Associate retains the right to use non-sensitive, non-confidential project samples for portfolio purposes unless the client requests otherwise in writing.

8. Limitation of Liability

GM Associate is not liable for:

• Financial losses resulting from client misuse of provided reports or advice.

• Damages due to delays caused by the client or third-party platforms.

• Losses resulting from unauthorized access due to client negligence of shared credentials.

Our responsibility is limited to the value of the service fee paid.

9. Termination of Services

GM Associate reserves the right to terminate services if:

• A client engages in unethical, fraudulent, or illegal activities.

• Required payments are not made.

• The client violates these Terms.

Clients may terminate services at any time, understanding that payments already made are non-refundable.

10. Amendments to Terms

GM Associate may update or modify these Terms at any time.
Clients are encouraged to review this page regularly to stay informed of any changes.

Continued use of our services means acceptance of updated Terms.

11. Governing Law

These Terms are governed by the laws of Sri Lanka, and any disputes will be handled accordingly.

12. Contact Information

For questions about these Terms and Conditions, please contact:
Email: gmenterprises3950@gmail.com
Phone/WhatsApp: +94 777540592

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